Welcome! This Personal Behavioral Assessment contains five situational scenarios to gauge your perspective on how you would handle diverse issues and situations in the workplace.

You will have 30-minutes to read each question, select your answer(s), and enter a detailed response to explain why you selected the specific answer choices in the question.

Personal Behavioral Assessment Scenarios (Set 3)

Question #1

1. You are a Business Operation Specialist responsible for reviewing and processing stipend pay for CWTs and payroll for Employees. You are currently working from home due to your family in home supportive care needs. Your internet services are interrupted for a period. You do not know when the service will be restored. Which of the following has a direct impact on achieving effective performance? Select all that apply.

Question #2

You’re an Admissions Coordinator. You request to work from home for the next couple of weeks. Your manager reaches out to you about the Intake and Outreach database via MS Teams. You failed to respond to the message. The next day a new message from the Executive Director was sent via MS Teams. You failed to respond again. The following day you arrive on site for work. Which of the following is defined as ghosting? Select all that apply.

Question #3

You are an Admissions Coordinator. You start the day with online Job Readiness Training. During your training your manager can be seen joining a teleconference call related to legal matters, which are confidential. The manager politely closed the door of the administrative office. Responses from the manager during the call can be heard. The confidential information heard causes you to interpret meaning without factual bases or a complete understanding of the legal situation. You concluded that the legal matter somehow applied to you then resign after speaking with the manager later that day. What behavioral actions should have been taken? Select all that apply.

Question #4

An Admission Coordinator resigns based on overhearing private and confidential information. Every CWT must sign an attestation agreement with the company acknowledging forfeiture of stipend pay if he or she leaves the program for any reason (e.g., resign, terminate, quit, withdrawal, drop, etc.). After leaving the company, the Admission Coordinator decides to send an email to the company’s referral partner. She claimed, “The program was great, but I did not get paid.” Which of the following statements support the company’s position regarding the Admissions Coordinator’s behavior and stipend pay after exiting the program? Select all that apply.

Question #5

5. A Career Specialist Manager had communication and behavior issues with other staff members. A coaching log was written to address the issues. The Manager decided to review the coaching log before it was completed by the Executive Director. She requested a meeting to discuss the document and asked the Program Manager to be included in the meeting. The Program Manager was her sister. What are the behavioral and legal issues regarding the meeting requested? Select all that apply.


Take time to read these instructions thoroughly. When you are ready, simply close this screen and answer the questions. Then submit your answers.

  • Questions ending with the sentence Select the best answer means there is only one right answer. Pick only one answer.
  • Questions ending with the sentence Select all that apply means there is more than one answer. You will have to select all the correct answers for the question to be marked correct. If you do not select all correct answers the question will be marked partially correct. If you do select one or more incorrect answers the question will be marked wrong. You must be exact in selecting all the answers for this question type to get the question 100% right.
  • Every question has a follow-up text entry box that states, "Why did you select the answer(s) made above?" It is important for you to share the reason behind your answer choice selections. Do not enter in simple one, two, or three-letter phrases, no SMS short codes or acronyms. Make your response at least 2-3 sentences or a short paragraph. In other words, give details of your thought process and why you choose the answer choices you made.