This program prepares a student for an entry-level position as an Office Assistant, Administrative Assistant, Receptionist, Office Associate, or Client Relations Manager in any business environment where the function of the business is to greet customers or clients, answer the phone, take messages, send and receive correspondence, draft business letters, and handle other day-to-day office management activities.
eCourses
Every eCourse has two parts an eModule and eClass. Residency, internship, and externship eCourses follow a similar format but are delivered on site at the selected campus. The program consists of seven (7) eCourses. It also includes a possible supplemental eCourse that may be required by the employer prior to completing the externship assignment. The length of each eCourse is show in the table below.
Code | eCourse | eModule | eClass | CEUs |
---|---|---|---|---|
OAA100 | Internet Basics for Business |
1 | 4 | 0 |
BSA100 | Customer Options |
1 | 4 | 0 |
BSA101 | Customer Enrollment |
1 | 7 | 0 |
BSA102 | Customer Communications |
1 | 5 | 0 |
BDA103 | Writing Busines Reports |
1 | 6 | 0 |
OAA101 | Records Management |
1 | 3 | 0 |
SUP100 | Supplemental eCourse |
* | * | 0 |
OAA102 | Office Assistance Project |
1 | 16 | 0 |
Total | 7 | 45 | 0 |
Note: An eCourse is measured in weeks.